FAQ

What are your terms and conditons???I

It's a long one but be SURE to read it BEFORE you bid.  Here!

 

 am interested in consigning, what do I need to send, how do I contact you?

We accept walk-ins for SMALLER items.

For large items (furniture) or large quantities such as contents of a house please email: info@ninelivesauction.com

Include a description of the items (pictures optional) as well as whether we would need to pick-up the items.

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How do I pay for my auction winnings?

All payments must be made through a Credit or Debit card that is on file in your account with HIBID. We do not have access to your card information.

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How do you bid?

Use our website to find an auction you are interested in, click on the link to go to the auction, review and agree to the terms and conditions, register as a bidder, find a lot you are interested in, and place your bid. All of our auctions are online only.

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Can I preview the auction?

Please have a list of the lot numbers you would like to preview and contact us to schedule an appointment. Due to staffing, we do not guarantee walk-ins will be able to preview any or all items. Preview must be completed during our business hours.

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What is your buyer’s premium and how does that work?

18% of the hammer price.

Example: Bidder wins a lot for $10, the buyer’s premium is $1.80, the total amount due is $11.80 plus sales tax (where applicable).

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Are there any other costs or fees?

Yes. Sales tax is applicable, unless you have provided us with the proper form(s).

If shipping is available, those costs will vary.

Any additional fees will be stated in the TERMS AND CONDITIONS for each auction.

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Do you ship items?

Only certain items, contact us prior to placing a bid. The bidder is responsible for the full cost(s). We reserve the right to refuse to ship an item, the sale will be voided and refunded.

If you opt to have an item shipped, it must still be paid for within 3 business days. Please allow 3-5 business days for us to package the item(s), charge for shipping, and ship the package.

Shipping is available for all firearms. Anyone who bids on a firearm and is not a resident of Arizona must have their firearm shipped to the proper local firearms dealer. Documentation will be collected prior to shipping. From past experiences, bidders should contact their firearms dealer of choice in advance. Review our TERMS AND CONDITIONS for Firearms.

Bidders are responsible for knowing what items are legal to own in their area, especially in reference to firearms and ammunition.

Pick-up by a third-party shipper must be scheduled by the bidder and done in 3-5 business days

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How long do I have to pick-up my winnings?

For most auctions: payment and pick-up must both be completed within 3 business days.

ON-SITE AUCTIONS (auction not held at our main location) may require pick-up within 1 business day, and will be stated in the Terms and Conditions of the specific auction.

If there are mitigating circumstances, the buyer needs to pay for the item within the given time frame and contact us immediately to schedule a pick-up.

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What are your consignor fees?

Consignment fees will vary, please contact us for more information.

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What guarantees or warranties do you provide?

All items are sold as is where is, with no warranties, no returns, and no guarantees. Bidders are expected to perform their due diligence and place bids accordingly. We urge bidders to contact us in a timely manner if they need more information or pictures about lots they are interested in. Please refer to our Terms & Conditions.

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